Effective Date: January 26, 2026

Welcome to Rhea Officials. These Terms & Conditions (“Terms”) govern your access to and use of our website https://rheaofficials.com/.

By using this website, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our website.

1. About Our Website

The website https://rheaofficials.com/ is intended to provide basic information about Rhea Officials and allow customers to contact us through a chat/customer support option.

Important Note:
We do not sell products directly through this website. Orders, pricing discussions, and sales are conducted through Facebook, WhatsApp, and other social media platforms operated by Rhea Officials.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or
  • You are using the website under the supervision of a parent/guardian.

3. Customer Communication

When you contact us through the website chat or support option, you agree that:

  • The information you provide is accurate and genuine
  • You will not use abusive, misleading, illegal, or harmful language
  • Your messages may be used to respond to your queries and improve customer service

4. Product Orders & Purchases

All product purchases from Rhea Officials are handled via:

  • WhatsApp
  • Facebook
  • Instagram (if applicable)

Orders are confirmed only after mutual communication and confirmation from our team.

Order Confirmation

Your order will be considered confirmed only after:

  • Product availability is verified, and
  • Price/payment terms are shared, and
  • You receive confirmation from Rhea Officials on the platform used (WhatsApp/Facebook).

5. Pricing & Availability

  • Product prices may vary depending on availability, offers, demand, or shipping location.
  • Stock availability is subject to change without prior notice.
  • Rhea Officials reserves the right to refuse or cancel any order due to stock issues, pricing errors, or suspected fraud.

6. Payments

Since payments are not processed on our website, payment methods and details will be shared with you during order confirmation on WhatsApp/Facebook.

You agree to make payments only through the official payment details shared by Rhea Officials.

⚠️ Caution:
We recommend customers confirm the official account/number before making any payments to avoid fraud.

7. Shipping & Delivery

Shipping details, timelines, and charges (if any) will be communicated during the order process on WhatsApp/Facebook.

Delivery timelines may vary due to:

  • Courier partner delays
  • Location-based constraints
  • Unforeseen circumstances (weather, strikes, etc.)

8. Returns, Refunds & Exchanges

Return, refund, and exchange terms (if applicable) will be communicated during order confirmation.
Rhea Officials may decide return eligibility based on:

  • Product category
  • Product condition
  • Reason for return
  • Time since delivery

For any issue, customers should contact support immediately with:

  • Order details
  • Photos/videos (if needed)

9. Website Usage Rules

By using our website, you agree that you will not:

  • Attempt to hack, disrupt, or damage the website
  • Upload or share viruses, malicious code, or harmful files
  • Misuse the chat option for spam or harassment
  • Copy or reuse website content without permission

10. Intellectual Property

All content on this website, including:

  • Brand name
  • Logo
  • Images
  • Text
  • Designs
  • Graphics

are the intellectual property of Rhea Officials, unless stated otherwise.

You may not copy, reproduce, or distribute any content without written permission.

11. Third-Party Links

Our website may contain links to third-party platforms such as Facebook, WhatsApp, or Instagram.
Rhea Officials is not responsible for third-party platforms, their services, policies, or actions.

Your use of third-party services is governed by their own Terms & Policies.

12. Limitation of Liability

Rhea Officials will not be liable for:

  • Any loss or damage arising from website usage
  • Temporary downtime or technical errors
  • Delays caused due to external platforms or services
  • Any transaction conducted outside official communication channels

13. Privacy

Your use of this website is also governed by our Privacy Policy.
Please review it to understand how we handle your information.

14. Changes to These Terms

We may update these Terms from time to time without prior notice.
Any changes will be posted on this page with an updated Effective Date.

15. Contact Us

If you have any questions about these Terms & Conditions, contact us:

Rhea Officials
Website: https://rheaofficials.com/
Support: riyapaul8001@gmail.com